PRIVACY POLICY
Privacy Policy
Introduction
TERA TENTEN ("the server") takes care of the information of its users. This policy explains what information we collect and how we use it.
Information we collect
- Account ID and password (stored encrypted; staff cannot see your original password)
- Email address provided when signing up or contacting us
- IP address and time of access to the game server, website and launcher
- In-game data such as character information, play records and chat
- The content of inquiries and bug reports
How we use it
- To manage accounts and verify logins
- To prevent cheating and enforce the rules
- To investigate bugs and improve the service
- To send important notices and reply to inquiries
Sharing with third parties
We do not share your information with third parties without your consent, except where required by law.
The website is delivered and measured through Cloudflare. Cloudflare Web Analytics counts visits without cookies and is not used to identify individuals.
Retention and deletion
We keep information only as long as needed to run the service. To request deletion of your account or information, please contact us below.
Contact
Email: [email protected]
Official Discord: discord.gg/jvqtgFunuQ
Changes
This policy may be updated. Important changes will be announced in the website news.
Effective: October 29, 2026